HX Expeditions Selects TravelComms Platform

HX Expeditions the world’s oldest expedition cruise company, has selected d-flo TravelComms software to enhance its guest travel communications.
London, 13 February 2025: d-flo Limited, the innovative customer communications specialist, who enable their clients to achieve operational efficiencies, cost optimisation and increased brand loyalty, today announced that HX Expeditions commence using their TravelComms solution to manage their guest travel communications. TravelComms has been designed specifically for travel companies to enhance the experience of their customers before, during and after their trips/expeditions by delivering more enriched, informative and personalised communications via any online and offline channel.

Colin Brimson, Co-Founder and CEO of d-flo Limited commented: “We’re very proud to have been selected to help HX achieve their goals for this very important area of their customer communications. Our approach to all projects with our customers is to understand what they are trying to accomplish and then use our expertise to give them what they want in solutions that add real value to their business. We’re looking forward to a long and mutually rewarding relationship with HX.”

At HX, we understand that once our guests have booked an expedition cruise with us it is the beginning of a unique journey. We are dedicated to creating a high-level experience that resonates with them, ensuring they feel valued, supported and inspired at every stage of their adventure.

Our new partnership with d-flo will enable us to continue to build streamlined, personalised and immersive digital guest journeys that drive engagement and loyalty to support our next phase of growth as an organisation. By ensuring we deliver industry-leading guest communications, our guests can focus on discovering the world with our unforgettable experiences

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