Your Consent

This page explains how d-flo Limited (Company Number 07577287 and registered at 21 Graham Street, Birmingham, England, B1 3JR) collects and uses any personal data you give to us on any of the web sites we own and the ways in which we protect your privacy.

Under data protection laws and regulations in the territories where we operate, we have a legal duty to protect any personal data we collect from you. We are committed to protecting your information and strictly adhere to the requirements of such data protection legislatio

Your Consent

By providing us with your details, you consent to the collection and use of your data in accordance with this Privacy Policy.

We rely on the following lawful bases for processing your personal data:

  • To respond to your enquiry – legitimate interests
  • To send marketing communications – consent
  • To manage client relationships – contractual necessity

If you wish to change how we can contact you, please email us on privacy@dflo.co.uk.

What is Personal Data?

‘Personal data’ is identifiable information about you, like your name, email address, telephone number, company name and comments or opinions.

We will retain your personal data only as long as necessary to fulfil the purpose for which it was collected, including any legal or reporting requirements.

Where do we collect your Personal Data?

On the contact pages of our web sites when you make a general enquiry.

How do we use the data?

We use your personal data to contact you in response to a request you make and to manage our relationship with you. We may also use your personal data for the following purposes:

Your personal data will be stored in our Client Relationship Management (CRM) system in order for us to follow up with a response to your enquiry. You will be provided with the option to opt out and/or be removed from the CRM with each marketing communication you receive from us. In order to maintain the accuracy of our CRM, you can check, update or remove your personal details by emailing privacy@dflo.co.uk.

We follow strict security procedures in the storage and disclosure of data which you have given us, to prevent unauthorised access in accordance with the laws and regulations in the territories where we operate.

Where your personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement (IDTA) or Standard Contractual Clauses (SCCs) approved by the European Commission. For further information, please email us at privacy@dflo.co.uk.

We do not sell, rent or exchange your personal data, however we may share it with trusted third-party service providers who help us operate our website, marketing systems, or IT infrastructure (e.g. HubSpot and Google Analytics). These providers are contractually bound to process your data securely and only according to our instructions.

Your Rights

It’s your personal data and you have certain rights relating to it.

You can unsubscribe from our marketing communications at any point.

Under data protection law, you have right to view, amend, delete, restrict processing, data portability, and object to use. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data. You can exercise any of the following rights by emailing us on privacy@dflo.co.uk.

Last updated: 10th October 2025