ITC Travel Group Selects TravelComms Platform

ITC Travel Group, the luxury travel group focussed on creating tailormade travel experiences, has selected d-flo TravelComms software to enhance its customer travel communications.
London, 24 January 2025: d-flo Limited, the innovative customer communications specialist, who enable their clients to achieve operational efficiencies, lower costs and increased brand loyalty, today announced that ITC Travel Group will commence using their TravelComms solution to manage their customer travel communications. TravelComms has been designed specifically for travel companies to enhance the experience of their customers before, during and after their holiday by delivering more enriched, informative and personalised communications via their TravelComms Travel App and any other online and offline channel.

Colin Brimson, Co-Founder and CEO of d-flo Limited commented: “We’re very proud to have been selected to help ITC Travel Group achieve their goals for this very important area of their customer communications. Our approach to all projects with our customers is to understand what they are trying to accomplish and then use our expertise to give them what they want in solutions that add real value to their business. We’re looking forward to a long and mutually rewarding relationship with ITC Travel Group.”

At ITC Travel Group, we recognise that exceptional client communication is at the heart of the luxury travel experience. Through our partnership with d-flo, we now have access to a powerful technology platform that enables us to create personalised client documentation efficiently while maintaining our high standards of service.

This strategic partnership allows us to enhance our luxury travel experience through meaningful digital touchpoints that complement our personal service. By streamlining our documentation processes, we can focus more on crafting unique experiences for our clients.

Our partnership with d-flo represents a significant step forward in our digital transformation. Their TravelComms platform allows us to combine operational efficiency with sophisticated client communications, ensuring a seamless pre-departure experience that reflects our luxury service standards.

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