Enhancing
customer experience
Learn how we deliver an exceptional customer experience – with rich, relevant communications that help create advocates for your brand.
With the rise of social media, it’s never been easier for customers to share their experience of your business – whether good or bad. That’s why it’s ever more vital to find ways of making them feel valued, at every stage of the customer journey.
Not only will this increase loyalty and retention, it encourages customers to leave positive feedback, testimonials and recommendations – all of which have an extremely positive effect on sales.
At d-flo, we help you deliver rich, relevant and personalised communications that make your customer feel valued and put you ahead of your competition.
67% of consumers and 74% of business buyers say they’ll pay more for a great experience.
Providing endless flexibility, our platforms enable you to deliver:
- On-brand communications – making sure each communication incorporates and adheres to your official brand guidelines.
- The necessary information – providing each customer with the information that’s relevant to their needs.
- Using the preferred channel – delivering communications using each customer’s preferred channel, whether offline or digital.
- Stand out from the competition – enriching your communications with stunning content aligned to your product or service.
