Make every transactional communication responsive

From the simple to the most complex, FinancialComms incorporates all areas of communication to manage for every customer’s billing requirements.
FinancialComms is a flexible transactional communications solution that streamlines billing and reduces payment friction and DSO.
d-flo_Make every transactional communication responsive
d-flo_Make every transactional communication responsive

Deliver financial communications that promote faster settlement

Working with a multitude of different clients, supplier and third parties creates a complex ecosystem of document requirements for any business.

Whether it’s an invoice, freight documents or custom forms, FinancialComms ensures your financial and operational communications are submitted in the right format to the right department or system at the right time.

Learn how you can achieve rapid and tangible results across some of the most important areas challenging businesses today. Click on each of the five user cases to learn more and read how we are helping some of our important clients.

Deliver financial communications that promote faster settlement

Working with a multitude of different clients, supplier and third parties creates a complex ecosystem of document requirements for any business.
Whether it’s an invoice, freight documents or custom forms, FinancialComms ensures your financial and operational communications are submitted in the right format to the right department or system at the right time.
Learn how you can achieve rapid and tangible results across some of the most important areas challenging businesses today. Click on each of the five user cases to learn more and read how we are helping some of our important clients.

Enhancing Customer Experience

Turn interest into intent and intent into bookings.
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Maximising Revenue Streams

Create stronger connections with your customers.
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Reducing Operational Costs

Take care of your customers and your reputation.
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Protecting Brand Reputation

Build stronger customer loyalty and business growth.
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Mitigating Compliance Risks

Build stronger customer loyalty and business growth.
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The capabilities to transform any billing process

Hover over the icons below to learn more about their capabilities
d-flo Limited - The capabilities to transform any customer journey

The fundamental benefits of FinancialComms

Integrate with any back-office applications, aggregate content from any source, seamlessly combine with any CRM or customer data platform.
Trigger communications by system events, user-managed schedulers or using interactive preferences and sentiments of your customers.
Solutions built intrinsically with privacy and security by design enabling data protection at the highest level and compliance to GDPR and CCPA.
Transform communications with contextually-relevant imagery and video to inspire action, differentiate your brand and drive engagement.
Empower internal stakeholders with the agility to control the content, tone of voice and timing of each communication for continual optimisation.
Fulfil the varying business demands and use case scenarios with high-volume batch, ad hoc on-demand and interactive communication processing.
Simplify the integration of user interactive processes to review, edit and approve the release of communications within a controlled environment.

Deliver omni-channel communications by offline fulfilment, email, SMS, WhatsApp or ePresent for secure self-service via your customer/guest portal.

Built on a proven platform

What our clients say about us

All the d-flo team we have worked with understood the urgency and the issues very quickly and became an integral part of our transformation project. Since then they have delivered in the timeframe we want, with no ambiguity.

Christies

CEVA needed a dependable partner to handle our global freight documents, the wide experience of d-flo has enabled them to provision a seamless service to our business generating the millions of documents we need annually.

CEVA

"With a response rate of over 50%, the customer insight is being turned into valuable actions – to improve our customer satisfaction for our internal customer services, and similarly with our contracted hotel and airline partners."

Bravo Tours
Christies
Ceva Logistics 1
Westfield
David Lloyd Clubs
Elis
Jordans

Take the next step with JourneyMapper™

Book a free consultation with a d-flo Communications Consultant to see how
Journey Mapper™ can transform
your customer journey.

As a core module of the FinancialComms’ platform, Journey Mapper™ provides an intuitive tool to graphically map your As-Is communications journey – including associated business rules – as well as the optimal To-Be journey. Then see the end results come to life as a custom, fully branded and content rendered prototype – and experience the power of FinancialComms for yourself!
Book a free consultation
Book a free consultation with a d-flo Communications Consultant to see how Journey Mapper™ can transform your customer journey.
Book a free consultation with a d-flo Communications Consultant to see how Journey Mapper™ can transform your customer journey.