Overcoming the Challenges of Today with Solutions that Power the Business of Travel
With the industry working hard to rebuild profitability it faces new challenges with stretched resources and increased competition.
However, there is a fantastic opportunity to use customer communications to drive revenue at every opportunity. It’s a chance for travel businesses to design their customer journey purposefully rather than reactively.
This ebook explores the opportune routes to revenue and demonstrates the benefits it can generate – from converting bookings, to driving up-sales, referrals and repeat bookings.