d-flo Limited

d-flo Limited
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A mobile experience that
extends and enriches every journey

A mobile experience that extends and enriches every journey

The industry’s most advanced travel communication platform
purposefully built for tour operators and cruise lines.

The industry’s most advanced travel communication platform purposefully built for tour operators and cruise lines.

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[ About the mobile app ]

Powered by the advanced TravelComms platform, our fully customisable app enables richer personalisation, real-time updates and intuitive access to everything guests need, all in one place – so they feel informed, supported and connected wherever their journey takes them.

Designed for mobile, built for your guests

Today’s travellers expect experiences that are effortless, intuitive and designed for them. The TravelComms Mobile App brings the journey into the palm of their hands – delivering mobile-first personalised travel experiences that feel seamless and considered.

Fully customisable and built on the proven TravelComms platform, the app empowers travel brands to create beautifully branded mobile experiences that are tailored to each guest – meeting their expectations and making every travel communication count.

With you, and your customers - when it counts

From booking confirmations, itineraries, and pre-departure updates, to in-destination alerts and post-trip follow-ups – with Travelcomms, each communication becomes timely, relevant, personalised and crafted with the same care and intention you put into the experience itself.

Every type of message, one intelligent platform…

The essential messages that underpin trust and clarity, including confirmations, amendments, cancellations, payment reminders and acknowledgements – ensuring travellers always know exactly where they stand.

First impressions count. With beautifully designed, content-rich and uniquely personalised quotes and proposals, you can turn enquiries into bookings and make choosing you feel like the start of the adventure.

The alerts that safeguard smooth travel – before departure and while travelling. Last-minute itinerary changes, service updates, irregular operations and critical travel alerts are delivered instantly, accurately and reassuringly.

What the TravelComms Mobile App delivers

Everything in the TravelComms platform and the app is designed to make travel communications clearer, richer and more effective – for your teams and your guests.

These are the capabilities that turn interactions in the app, into experiences that truly count.

Rich & relevant on-brand content

Rich & relevant on-brand content

Bring the mobile experience to life with imagery and video tailored to each guest’s day-by-day itinerary – from destination highlights to activities, excursions and experiences that enhance their journey.
Data-driven, end-to-end automation​

API-driven and system-agnostic

Connect seamlessly with your existing travel systems through a flexible, API-driven architecture. Our app remains fully system-agnostic, integrating effortlessly across platforms.
Multi-channel delivery, by choice

Direct messaging and alerts

Enable secure, direct messaging between travellers, tour managers and internal teams. Deliver real-time alerts for travel updates, flights, disruptions and critical information – exactly when it matters.
Feedback & sentiment capture

Feedback & sentiment capture

From capturing guest preferences and requirements before travel – like interests and accessibility or dietary needs – to gathering post-trip feedback, tracking sentiment at every stage.

Interactive itineraries & digital passes​

Customisable maps and directions

Provide intuitive, customisable maps and directions tailored to each guest’s journey. Guide travellers with clear, location-aware routing and relevant points of interest, all within the app.
Insight, tracking and dashboards

Enhance the journey with add-ons

Present relevant extras and add-ons at the right moments in the traveller journey. Enable guests to book upgrades, services and experiences seamlessly, directly within the app.

White-glove experiences. Without the white-label price.

Premium travel brands need more than off-the-shelf tech. TravelComms integrates seamlessly with your existing travel stack, giving you future-proof control over design, functionality, and content – so every digital touchpoint feels intentional, distinctive, and ownable.

Brand-defining digital experiences

Create mobile experiences that look, feel, and sound like your brand – down to every feature and pixel. Maintain consistency across platforms and stand apart in a market where many apps look the same.

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Value-added purposeful functionality

Enable features that enhance the journey. From real-time updates to tailored tools – purposeful functionality removes friction, boosts loyalty, and delivers experiences that feel considered, and refreshingly relevant.
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Meaningful and engaging content

By integrating seamlessly with CRS and CRM systems, TravelComms helps you utilise your customer data to serve relevant content that drives deeper engagement, stronger loyalty, and a higher transactions.
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FAQs

Everything you need to know about the TravelComms mobile app.

It’s built around your brand and your travellers. With bi-directional integrations, fully customisable design, and automated journeys that evolve throughout the trip, the app delivers personalised experiences – not a generic template with your logo on top.

Designed around Secure by Design and Privacy by Design principles, TravelComms has robust security and data protection measures at its core. It supports compliance with global data protection regulations, including EU GDPR, UK GDPR and California’s CCPA, ensuring personal data is handled responsibly wherever your guests are based.

Yes. Because the app is completely data-driven, it can deliver tailored UI and UX for B2B bookings – including variations by agency type, access level, or loyalty status – while still maintaining a seamless experience.

Yes. TravelComms can generate communications in any language, making it ideal for international operations. One client currently uses the platform to support 188 languages across 140 locations, ensuring consistent, on-brand communication worldwide.

Trusted by leading travel brands for exceptional experiences

We are pleased to be using d-flo’s platform to manage our post-booking member communications. With the ability to use digital communications to deliver a high quality, personalised service efficiently and effectively.

Secret Escapes

Thanks to d-flo’s years of travel expertise and integration experience we’re really pleased to be able to offer our new holidays customers’ booking and disruption communications which reflect the easyJet personality and brand.

easyJet Holidays

Already we can see how TravelComms can help us deliver a cohesive customer experience and streamline many of our existing operational processes. Gaining the flexibility to control what we communicate to our customers.

Titan Travel

d-flo have been very supportive of us throughout the evolutionary process of this project. They steered the business to help design the customer communications and ensure that all pieces of communication were consistent.

Neilson Active Holidays

The d-flo TravelComms solution just gave us more - and incredibly quickly. Future project initiatives we planned for launch in eighteen months from now, we are now revising for delivery later this year using the TravelComms platform.

Great Rail Journeys